
Aim for the Pain, Not the Pride
Two counterintuitive moves that drove 97% Copilot adoption - recruiting your loudest skeptics and replacing your training program with a five-minute game.

Two counterintuitive moves that drove 97% Copilot adoption - recruiting your loudest skeptics and replacing your training program with a five-minute game.

Microsoft built their most ambitious agentic feature on Anthropic's technology. The 'who copied who' debate misses the point. The real challenge is helping thousands of professionals shift from asking AI questions to directing AI work.

The third hands-on lab in my community resource series gives you a deliberately wrecked spreadsheet and walks you through fixing it with Edit with Copilot - one problem at a time, then all at once. Includes a practice file you can download and break yourself.

The second hands-on lab in my community resource series tackles email overload. Configure Outlook's AI prioritization feature, set up custom rules for what matters most, and learn how to refine your instructions as Copilot learns your patterns.
Lisa Crosbie's new book is the practical walkthrough I wish I'd had when I started building agents.

Microsoft says Copilot is the UI for AI, but we’re still missing the UX. It’s time to move past 'human in the loop' toward intentional human-AI relationship design.