Narrate
Aim for the Pain, Not the Pride
Two counterintuitive moves that drove 97% Copilot adoption - recruiting your loudest skeptics and replacing your training program with a five-minute game.
AI is a tool. I help people use it well.
I grew an enterprise Copilot rollout from 300 to 10,000 people: the training, the governance, and the unglamorous work of making a new tool stick. If you want AI advice without the hype, you're in the right place.
Microsoft® MVP for M365 Copilot · Claude Certified Architect · Prosci Certified Change Practitioner
WE:AI · working expertise, amplified impact
How I work
You bring the expertise. AI extends your reach. My job is matching the tool to the actual problem, and telling you when the answer isn't AI.
Start with what's broken
Not every problem needs AI. Some need a better spreadsheet, a shorter meeting, or a decision. I'll tell you which.
Ship things people actually use
Tools that fit how work already happens. If it needs hours of training to survive first contact, it won't.
Train without the hype
From one-on-one coaching to rooms of hundreds. Practical skills, honest limits, and five-minute games instead of lectures.
Measure what matters
Adoption numbers are easy to inflate. We'll pick measures that reflect real work getting easier, then actually check them.
Keep it tuned
Models and products change like the weather. A rollout isn't finished at launch; it needs maintenance like any good tool.
The work so far
Scale teaches you things pilots can't
A pilot proves an idea works in a friendly room. Scale proves it survives ten thousand real jobs, a couple of reorgs, and a model that changes every month.
From 300 to 10,000
Grew Microsoft 365 Copilot across a global consultancy from a 300-person pilot to 10,000 users: governance, training, champion communities, and the messy middle nobody writes about.
A team built for adoption
Led a dedicated GenAI team spanning governance, business solutions, user training, and champions. Those are the parts that make adoption last after the announcement email.
Every altitude
University capstones, executive briefings, technical workshops. Same honest message, matched to the room.
Notes from the field
View all posts »What worked, what didn't, and hands-on labs you can run yourself. Written while it's happening, not after the case study got polished.
Narrate
The Frontier of Cowork with Copilot & Claude
Microsoft built their most ambitious agentic feature on Anthropic's technology. The 'who copied who' debate misses the point. The real challenge is helping thousands of professionals shift from asking AI questions to directing AI work.
Activate
Lab #3 - Clean Up Messy Data with 'Edit in Copilot'
The third hands-on lab in my community resource series gives you a deliberately wrecked spreadsheet and walks you through fixing it with Edit with Copilot - one problem at a time, then all at once. Includes a practice file you can download and break yourself.
Curate
The Death of Thought Leadership (And What Replaces It)
John Winsor argues AI has made it trivially easy to perform expertise without possessing it. He's right - but his solution still centers the outsider.
Stay in the loop
A short monthly email with honest AI takes, workshop announcements, and things I'm working on.