
Aim for the Pain, Not the Pride
Two counterintuitive moves that drove 97% Copilot adoption - recruiting your loudest skeptics and replacing your training program with a five-minute game.

Two counterintuitive moves that drove 97% Copilot adoption - recruiting your loudest skeptics and replacing your training program with a five-minute game.

Microsoft built their most ambitious agentic feature on Anthropic's technology. The 'who copied who' debate misses the point. The real challenge is helping thousands of professionals shift from asking AI questions to directing AI work.

The third hands-on lab in my community resource series gives you a deliberately wrecked spreadsheet and walks you through fixing it with Edit with Copilot - one problem at a time, then all at once. Includes a practice file you can download and break yourself.
John Winsor argues AI has made it trivially easy to perform expertise without possessing it. He's right - but his solution still centers the outsider.

Copilot's Agent Mode shifts the core skill from 'what do I type?' to 'how do I delegate?' After watching it chew through 700,000 rows of adoption data in minutes, I'm rethinking what our training program needs to teach next.

The second hands-on lab in my community resource series tackles email overload. Configure Outlook's AI prioritization feature, set up custom rules for what matters most, and learn how to refine your instructions as Copilot learns your patterns.

GPT, Claude, Gemini, reasoning models - Microsoft's multi-model Copilot puts several AI engines at your fingertips. Here's what each does best and when to take the wheel.
Lisa Crosbie's new book is the practical walkthrough I wish I'd had when I started building agents.

I've turned my live demos into a self-serve lab to learn or share with your users. In just twenty minutes, learn how to build a white-label ready AI agent that solves real workplace annoyances.

Microsoft says Copilot is the UI for AI, but we’re still missing the UX. It’s time to move past 'human in the loop' toward intentional human-AI relationship design.

When standard Agile rituals failed an eclectic, cross-functional team, we designed a new rhythm. Discover how we leverage PowerApps and Copilot to balance asynchronous efficiency with meaningful human connection.

A Thanksgiving survival guide for explaining AI Agents and Microsoft Ignite takeaways to your family - moving the conversation from chatbots to the "sous chefs" of the future and beyond.

A curated collection of notes, reflections, and connections from five recent articles that helped frame my AI perspective as we close out 2025.

A look inside our India Hackathon with Microsoft, an event focused on proving that innovation isn't just theater, but about empowering global teams to build on their own terms.

With Claude joining Copilot, the conversation shifts from a single-vendor future to genuine model choice. This is more than a feature update; it’s a new chapter in enterprise scale AI.

Discover how using personas in your AI prompts can dramatically improve context and the quality of your results. Learn why this simple shift in communication changes the conversation and unlocks deeper, more creative collaboration with tools like Copilot.

This chapter is about everything that happened next—how we scaled without losing the soul of the story, how leaders learned to model the future, and how pivotal choices turned Copilot from “that cool AI thing” into an ordinary part of daily work.

The secret to driving AI adoption? It's not in the tech specs—it's in the stories we tell. When someone tells you about saving two hours on a project or finally having time to think strategically instead of taking notes, that lands differently than any ROI calculation ever could.

Exploring how AI serves as the next chapter in humanity's storytelling journey, amplifying our narratives rather than replacing them, and how professionals can harness these tools while staying anchored in human connection and creativity.
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